Customer Management
Maintain customer contacts, locations and service-related information so every asset and service activity stays linked to the correct customer.
ASSET SERVICE & MAINTENANCE
SERVICE APPAssetCare IQ
AssetCare IQ
Track customer assets, warranty, service and recurring maintenance.
AssetCare IQ is designed for service-oriented businesses that need customer-wise asset history, warranty tracking, follow-up, renewals and service management.
PRODUCT CAPABILITIES
POWERFUL FEATURES
Designed for practical day-to-day business use with a clean, scalable and professional workflow.
CORE CAPABILITIES
Everything needed for efficient operations
Asset Registration
Register each installed asset with category, model, serial number, installation information and customer ownership details.
Warranty Tracking
Track warranty start, expiry and status so service teams can immediately identify whether an asset is under warranty.
Service Call Log
Record customer complaints, service calls, issue details and actions in a structured service workflow.
Follow-up Centre
Keep pending service actions, callbacks and commitments visible so important customer follow-ups are not missed.
AMC & Renewal
Manage AMC periods, renewal dates and service obligations for recurring maintenance customers.
Asset History
See asset-wise and customer-wise service history to understand previous complaints, visits and maintenance actions.
Reminder Engine
Generate reminders for warranty expiry, AMC renewal and other time-sensitive service activities.
Backup & Restore
Protect locally stored operational data with practical backup and restore support.
Service Workflow
Create a consistent process from customer call to follow-up, service history and renewal tracking for better service control.
SOFTWARE PREVIEW
SEE ASSETCARE IQ IN ACTION
Representative product interface preview based on the current Digi Technology software workflow and modules.
Professional Business UIDesigned for practical day-to-day use.
Request Demo →
BUSINESS VALUE
WHY BUSINESSES USE ASSETCARE IQ
Maintain customer-wise asset history.
Track warranty and AMC renewal dates.
Improve follow-up on pending service calls.
Keep service information available even for repeat customer visits.
PRODUCT EXPERIENCE
DESIGNED FOR CLARITY & SPEED
Professional desktop and mobile views keep important business information easy to understand.
01
Clean Business UI
Clear forms, dashboards and workflow-focused screens.
02
Responsive Experience
Layouts designed to remain usable on desktop, tablet and mobile.
03
Customisable
UI, validations, reports and workflow can evolve with business needs.
FAQ
COMMON QUESTIONS
Can multiple assets be linked to one customer?+
Yes. A customer can have multiple registered assets and service history.
Does it track warranty expiry?+
Yes. Warranty and other expiry dates can be tracked with reminders.
Can AMC renewals be managed?+
Yes. AMC and renewal-related workflow is part of the solution scope.
Need this solution for your business?
Discuss your process, required modules and deployment preference with Digi Technology.